Part-Time Secretary / PA – Psychology Practice (Harley Street area) Salary £21,640 (£38k FTE)
(Please only apply if you are actively seeking a part time role) – 20 hours a week over 4 days
We are seeking a highly organised, professional Part-Time Secretary / Personal Assistant to support a busy and well-established psychology practice based in the Harley Street area.
This is a varied and rewarding role combining administrative, patient-facing, and PA responsibilities. The role is part-time (20 hours per week over 4 days) and would suit someone who is detail-oriented, discreet, and confident working in a fast-paced healthcare environment.
The Role
You will play a key role in ensuring the smooth day-to-day running of the practice while providing high-level PA support.
Key Responsibilities:
- Managing a busy appointment diary and coordinating patient bookings (Cliniko)
- Handling phone calls, emails, and post with professionalism and strict confidentiality
- Providing full PA support, including personal tasks, scheduling, and travel arrangements
- Preparing reports, documents, and medical correspondence
- Supporting bookkeeping tasks, including invoicing, payments, and expense tracking (Xero, Stripe, Hubdoc)
- Maintaining accurate patient records and managing referrals
- Managing inbound patient enquiries with an excellent telephone manner
- Organising files, systems, and office supplies
- Assisting with general practice and office management duties
- Liaising with external professionals such as accountants and medical contacts
- Hours ideally Monday – Thursday 9-2pm or Tuesday – Friday 9-2pm
About You
- Previous experience as a Secretary, PA, or Administrator (essential), ideally within healthcare
- Highly organised with strong multitasking and prioritisation skills
- Excellent attention to detail and accuracy
- Confident user of Microsoft Office, general IT systems, and AI tools
- Experience with Cliniko (desirable)
- Strong communication skills and professional phone manner
- Able to handle confidential and sensitive information with discretion
What’s on offer
- Work in a respected and professional Harley Street practice
- Varied role with responsibility and autonomy
- Supportive, professional working environment
- Ideal part-time opportunity with consistent hours
Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren’t able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions.
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