Company Description
Frasers Group is rethinking retail. Through digital innovation and unique store experiences, we serve our consumers with the world’s best sports, premium and luxury brands globally. Our portfolio includes Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the worlds most admired and compelling brand ecosystem.
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences.
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, and the experience is unrivaled.
- Think without limits – think fast, think fearlessly, and bring the team with you.
- Own it and back yourself – own the basics, own your role, and own the results.
- Be relevant – relevant to our people, our partners, and the planet.
Are you ready to join the fearless?
Job Description
We are seeking an experienced Agile Delivery Manager to enhance delivery and agile ways of working across the Frasers Group Digital technology team. This role offers a unique opportunity to help the digital technology team scale and grow our delivery capabilities. You will oversee complex development and integration projects across our brand portfolio, collaborating to tailor solutions to meet our project needs and ensuring high‑quality delivery.
With a background in agile delivery management and experience working with technical SMEs, you will leverage your technical and business expertise to shape delivery strategies and improve processes. Your excellent communication skills, natural collaboration, and ability to influence and inspire teams will be key to success.
As we scale, you will help shape our delivery function to provide a best‑in‑class, scalable, and repeatable delivery experience. You will work closely with our engineering squads and internal leadership to ensure alignment with business goals and deliver customer‑focused outcomes.
This role has a hybrid working pattern of 3 days onsite and 2 days from home per week.
Delivery Management
- Own reporting of work progress, partner with Engineering and Product teams, oversee cross‑team resource planning, promote delivery excellence, and coach across multiple work streams.
- Mentor squad leads and cross‑functional teams, providing guidance and support to ensure delivery teams meet their targets.
- Drive the pragmatic adoption and evolution of Agile practices, tailoring approaches to fit the unique needs of a fast‑paced, evolving organization.
- Oversee delivery governance to ensure all deliverables meet Frasers quality standards and align with expectations.
Qualifications
Essential
- Proven Leadership – 4+ years of experience in Agile Delivery Management, driving successful delivery across multiple teams/squads and digital projects.
- Stakeholder Management – skilled in aligning and managing diverse stakeholders’ expectations while focusing on delivery goals.
- Agile Expertise – deep understanding of Agile frameworks (Scrum, Kanban, etc.) and the ability to apply them effectively.
- Strategic Oversight – strong knowledge of delivery lifecycle processes, controls, strategies, and methods, with ability to plan and coordinate cross‑team initiatives.
- Technical Awareness – familiarity with modern engineering practices, architecture, CI/CD pipelines, and test automation.
- Proactive Problem‑Solving – excellent analytical skills and the ability to identify, analyse, and resolve issues that may impede project progress.
- Collaboration and Influence – exceptional communication, leadership, and stakeholder management skills, with the ability to coach teams and bring stakeholders along on the journey.
- Tools – knowledge of JIRA, ADO, Trello, MS Project, Miro, Mural.
Desirable
- Experience in the eCommerce/Retail industry.
- Agile Certifications (e.g., CSM, CSPO, ACSM).
- Experience in Agile scaling methodologies.
- Project Management experience (e.g., PRINCE2, PMP).
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues.
Reward, Recognition and Opportunities
- Frasers Champion – employees are recognised monthly for hard work; recipients receive double pay for a month.
- Retail Reconnect – all employees gain insights by spending two days in a store or warehouse to understand frontline impact.
Employee Welfare
- Frasers Fit – free gym classes, discounted memberships, wellness app with training, nutrition and lifestyle advice.
- Retail Trust – free access to a wellbeing helpline, wellness hub, counselling, and financial/legal support.
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