Real-Time Performance Analyst – Workforce Planning

A leading outsourcing company in England seeks a Real Time Analyst to monitor live performance across multiple accounts and ensure service levels are maintained. The ideal candidate will have hands-on experience in real-time management within a contact centre and strong communication skills. This full-time role requires flexibility to work varied hours including weekends, and offers benefits like a discretionary bonus and generous holiday entitlement.#J-18808-Ljbffr…