Head of Design, Digital CX & Service Design Leader (Hybrid)

Sky is looking for a Head of Design to lead their Digital Customer Experience team. This role involves crafting customer journeys and building a thriving design team, contributing to the strategy across the UK & Ireland. You’ll ensure every digital interaction reflects Sky’s ambition for outstanding customer experiences.

Your responsibilities include leading a multi-disciplinary team, shaping designs, and embedding insights into workflows. The position promotes a hybrid work model with excellent perks, including private healthcare and a generous pension.

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