CX Transformation Leader: Contact Centre & Automation

Company: Capgemini
Apply for the CX Transformation Leader: Contact Centre & Automation
Location: London
Job Description:

Capgemini is looking for a professional in Greater London to drive digital transformation for clients by assessing existing processes and technologies. The role requires substantial experience in business consulting, large-scale BPO transformation, and designing solutions specifically for Contact Centres. Responsibilities include creating business cases, collaborating across practices, and engaging with the latest Contact Centre technologies. Capgemini is committed to equal opportunity and is proud to be a Disability Confident Employer.#J-18808-Ljbffr…

Posted: May 8th, 2026