Danish Speaking Customer Service Advisor

Job Overview

Are you fluent in Danish? Are you available for a new position on short notice?

We are looking for a Danish Customer Service Advisor to join a global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been considered for a similar role in Watford, please still apply – this position is not the same.

Working Hours

Monday to Friday, hybrid working (Monday & Thursday in the Watford office). Office: 08:30 – 17:00. Homeworking: 07:00 – 15:30.

Role Duration

Temporary position estimated to last between 6 and 12 months.

Location

Watford office has strong public transport links and free on-site parking.

Responsibilities

• Provide support to customers and stakeholders
• Answer inbound enquiries via telephone and email
• Manage a shared inbox
• Process customer orders
• Provide updates on stock price and availability
• Work in partnership with customers and stakeholders to resolve issues
• Run daily and weekly reports on stock and order to delivery speeds

Candidate Requirements

• Must be fluent in Danish
• Strong communication skills
• Excellent relationship building skills
• Professional and adaptable
• Commutable distance to Watford and hold UK rights to work

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