Operations Senior Manager (12 Month FTC)
London, United Kingdom
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP’s AI‑driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
About WPP & OpenDoor
At WPP, we’re constantly reinventing the future of creativity on an ever‑broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.
OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. The partnership model delivers next‑level productivity through People, Platforms and Process and spans across all WPP agencies.
About the Role
We are searching for a talented and enthusiastic Global Operations Senior Manager to join our OpenDoor team. This is a contract position based in London focused on deploying Wrike as the workflow solution across the full end‑to‑end media process.
Responsibilities
- Deliver the end‑to‑end process onto Wrike as the workflow tool of choice across all markets, teams, functions and lines of business under the OpenDoor organisation.
- Partner with WPP stakeholders to ensure technology solutions meet OpenDoor needs.
- Work closely with Wrike product owners to deliver customisation and changes to the system design and architecture.
- Collaborate with WPP to integrate with WPP’s Open platform to meet OpenDoor requirements.
- Design automations and enhancements that make the end‑to‑end process more efficient.
- Write and deliver training documentation to scale across the business, specific to OpenDoor, in partnership with Talent and People teams to embed it into the onboarding process.
- Establish ongoing governance mechanisms for process and technology use, collaborating with global leadership to embed accountability and transparency.
Required Skills & Experience
- Expert knowledge of the Wrike platform, including customisation and integrations.
- Significant experience within the media industry.
- Strong stakeholder management skills and ability to work effectively with others at all levels of the organisation.
- Comfortable handling complexity – both in work and stakeholder map.
Life at WPP Media & Benefits
Our commitment to building an inclusive culture is supported by opportunities for professional development, global networks, employee resource groups and in‑office events. We provide a comprehensive benefits package including competitive medical, vision and dental insurance, group retirement plans, paid time off, partner discounts and mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we’re together, fostering creativity, collaboration and connection in this open and supportive environment.
WPP Media adopts a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
UK based role – requires the right to work in this location.
Only candidates selected for an interview will be contacted.
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