MAIN RESPONSIBILITIES & DUTIES
• Drafting endorsements and renewal slips
• Liaising with internal teams to gather and confirm slip and endorsement requirements
• Drafting and submitting endorsements and slips via DCOM
• Submitting endorsements and slips to Xchanging
• Independently investigating and resolving Xchanging queries
• Communicating with Coverholders and managing agents
• Monitoring the performance of delegated authority arrangements
• Checking and processing written, paid and claims bordereaux within our bordereaux management solution, Intrali, and sending to managing agents
• Checking, processing, and submitting settlement bordereaux to Xchanging
• Supporting the wider team with ad hoc requests and assisting with Coverholder onboarding activity
• Assisting with periodic due diligence reviews of Coverholders and delegated claims administrators
• Supporting the Broking Teams with Monthly performance reporting, alongside data relevant to renewals and other ad-hoc requests
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