Head of Customer Success – Lead Growth & Retention (Remote)

Company: Planday
Apply for the Head of Customer Success – Lead Growth & Retention (Remote)
Location: London
Job Description:

A leading SaaS company in Greater London seeks a Customer Success Manager to lead a high-performing team. This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. Ideal candidates will have 5+ years of relevant experience in a B2B SaaS context, alongside robust team leadership skills. The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and growth.#J-18808-Ljbffr…

Posted: April 17th, 2026