We’re looking for an Property Claims Underwriter – 12 month FTC
Based in London and reporting to the Head of Property and Inwards Reinsurance Claims, Hamilton Global Specialty, this role will be responsible for claims handling of the Property and Inwards Reinsurance Claims portfolio – in particular the Property Binders and D&F books, but also other classes of business as required from time to time.
What you will do
- To adjust claims within the Claims Authority in accordance with Hamilton’s Claims Philosophy and Claims Protocols and Lloyd’s Claims Principles and sub-principles
- To be responsible for the handling of the Property Binder claims and to assist with mentoring the junior Property Claims Underwriters, where appropriate
- To work closely with and support the Underwriting teams whose claims you handle including regular updates and the provision of renewal information when required
- To work closely with brokers and clients in resolving their claims
- To liaise with following and co‑lead markets including arranging and hosting, where necessary, or attending market meetings
- To be responsible for instructing and managing lawyers and experts where appropriate to assist in the determination of coverage or assessing quantum or handling any dispute as it may arise
- Acting as the relationship manager and key point of claims contact for all DCAs within the Property Binders book alongside the delegated authority team and underwriters
- Overseeing the outsourced review and processing of monthly financial bordereaux including appropriate triage to Claims Managers and Claims Underwriters on set criteria being met, ensuring these are up to date and reporting any issues to the Head of Claims Operations & Analytics, Claims Managers, the Binder Authority Team and Underwriters
- Ensuring the internal CAT plan is implemented and adhered to where necessary
- Reviewing loss fund adequacy and assisting Hamilton’s Claims Operations Department in the recovery of loss funds on prior years
- To ensure that Hamilton’s Reserving Philosophy is applied and that all claims reserving is undertaken in a consistent, timely and accurate manner
- To escalate large or complex claims up through the Claims Department as required and to complete Executive Claims Summaries when appropriate
- To report on a timely basis appropriate claim to the Outwards Reinsurance Department and to assist with recoveries from reinsurers, where necessary
- Assisting Hamilton’s Claims Operations Department with the company’s delegation of claims authority to Cover holders and Delegated Claims Administrators (collectively DCAs) – maintaining the control framework over the delegation of claims authority; agreeing and updating DCA’s Service Level Agreements and ensuring appropriate MI is submitted on a regular basis and that work undertaken on Hamilton’s behalf is suitably peer reviewed, audited and is compliant with all regulation
What you require for the role
- Experience within the market of handling property binders and general property claims and ideally inwards reinsurance claims
- Strong IT skills, particularly Excel
- Highly analytical and numerate with attention to detail
- A willingness to work in a responsive, collaborative and efficient manner
What you can expect from us
At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More.
Our employees consistently say they would recommend Hamilton as a great place to work — a testament to the inclusive, supportive, and empowering culture we’ve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.
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