Luxury Concierge Lead: Guest Experience & Front Desk

Prospect Protection Pte Ltd is seeking a polished and experienced Senior Concierge Executive in Greater London to support front‑of‑house operations. The ideal candidate has over 3 years of experience in luxury hotels or similar environments, ensuring a professional image at all times.

The role involves managing visitor enquiries, supporting junior staff, and maintaining high levels of customer service. Proficiency in Mandarin is advantageous, alongside calmness in escalated situations and adherence to grooming standards.

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