About Motorway
Motorway is the UK’s fastest-growing used car marketplace – our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.
About the role
We’re hiring a Team Leader for our Brighton-based Seller Sales team. This is a rare opportunity to join an established operation with a strong track record, but where we’re now ready to raise the bar. You’ll be responsible for leading a team of Sales Agents, supporting daily performance, and driving continuous improvement through effective coaching, motivation and management oversight.
We’re looking for a confident, hands‑on people manager who knows how to get the best out of a sales team. This role is not a stepping stone into people leadership – it’s designed for someone who already has the fundamentals and is hungry for a bigger challenge. You’ll bring energy, accountability and a strong coaching ethos, helping us build a high-performance culture and set the standard for the future.
What you’ll be doing
- Own the day-to-day running of a high‑performing sales team – a team of up to 14 Contact Centre agents
- Drive individual and team performance against a range of KPIs
- Coach regularly and effectively to build skill, resilience and accountability
- Use data and dashboards to manage the team – spot trends, address issues, share insights
- Deliver 1-2-1s, performance reviews and development plans that have real impact
- Manage attendance, adherence and wellbeing in a fair, visible way
- Collaborate cross‑functionally to drive improved business outcomes
- Bring energy and creativity to drive motivation and results
- Take ownership of issues, initiatives and working practices
- Work as effectively and collaboratively part of a broader management team
About you
- Proven experience as a Sales Team Leader in a contact centre or fast‑paced sales environment
- Comfortable leading from the front and holding people accountable
- Strong coaching mindset – knows how to build capability
- Resilient and action‑oriented – works at pace and keeps things moving
- Good commercial understanding of how contact centre sales performance links to wider business goals
- A data‑literate operator who can use insights to make better decisionsPositive, driven, and able to influence others across teams
You’ll thrive here if
- You want to make your mark on an established team
- You value ownership, autonomy and trust
- You believe that coaching is more than a buzzword
- You like being in the thick of it – making decisions, solving problems and leading from the front
- You want a role with clear potential to develop further
Our interview process
- Initial Screen – 30 minutes
- Hiring Manager Interview – 60 minutes
- Written task
Shift pattern
Monday to Friday – 8:45am to 5:30pm
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