Software Implementation Project Manager

Job Description

We are looking for an experienced Software Implementation Project Manager to work with Government, Health, and Housing customers. The role can be either Hybrid or Fully Remote, subject to your location. The role will require travel throughout the UK to our client sites.

Responsibilities

• Successfully manage multiple software implementation projects across a diverse customer base.
• Support pre‑sales activities by contributing to ITT responses, presenting implementation methodology, producing relevant documentation, and advising on commercial viability.
• Post‑contract, lead the delivery of projects—standalone or as part of wider programme—by coordinating implementation consultants and product specialists.
• Collaborate with clients and internal teams to initiate and plan projects in line with PRINCE2 principles, establishing appropriate governance and project structures.
• Act as the primary client contact throughout the delivery lifecycle, ensuring effective communication and expectation management.
• Monitor and control project progress, budget, and billing activities, including milestone tracking, accurate forecasting, and revenue assurance.
• Produce and maintain key project documentation including plans, logs, reports, presentations, and governance records.
• Lead and participate in client‑facing meetings such as project kick‑offs, checkpoints, and steering boards, providing clear updates and direction.
• Report regularly to internal stakeholders and senior leadership on progress, performance, risks, and opportunities.
• Oversee work package management, task allocation, and third‑party supplier coordination to ensure delivery quality and timelines are met.
• Analyse key delivery metrics and implement continuous improvement measures where needed.

Qualifications

• Proven experience in managing complex software projects.
• Experience as a Project Manager within the Public Sector managing software projects.
• Prince 2 Qualified or experience working to this methodology.
• High levels of accountability with the ability to lead and motivate internal project teams, clients, and third parties.
• Ability to work in a commercially astute way, making considered decisions based on facts and commercial perspective with an emphasis on fixed‑price contracts.
• Experience managing software implementation projects from either a client or supplier perspective into the UK Public Services.
• Able and willing to travel throughout the UK and overseas.
• Proficient user in MS Project.
• Outstanding written and verbal presentation skills.
• Experience managing budgets, revenue, and project margins.
• Detail oriented.
• Strong organisational and multitasking abilities.
• Managing multiple project teams at the same time.
• Demonstrated ability to work with both technical and non‑technical stakeholders.
• Local Government, Housing or Health Experience from a Supplier Perspective.
• Eligible for UK Security Clearance.

Desirable

• Prince 2 Qualified.
• Understand Waterfall and Agile principles.
• Experience with NEC (Northgate) Products or similar Housing software.
• Familiarity with software tools for project tracking such as Jira, MS Project, DevOps, or similar.

Personal Attributes

• Excellent interpersonal and communication skills.
• Strong influencing skills.
• Delivery‑focused and self‑motivated.
• Highly organised and analytical.
• Proactive and responsive to demands.

Benefits

• Private medical cover funded by NEC for employees (with option to add family members at an additional cost).
• 25 days paid holiday with option to buy/sell (FTE).
• 4× basic salary life assurance cover funded by NEC (with option to increase at an additional cost).
• A Group Pension Plan with employer contributions up to 8.5%.
• A selection of flexible benefits to suit individual needs.
• Free access to LinkedIn Learning for all colleagues.

Other Information

• Candidates must demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references, and occupational health checks.
• Depending on the nature of the role, a Disclosure Barring Service (DBS) check may be required.

Equal Opportunity Statement

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

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