Overview
LSEG Risk Intelligence provides a suite of solutions to help organisations efficiently navigate risks, limit reputational damage, reduce fraud and comply with legal and regulatory obligations around the globe.
Responsibilities
- Help develop a customer audit workflow, identifying key stakeholders and implementing workflow within division.
- Take a senior lead on the management and scheduling of the Customer Audit program, ensuring that all internal partners are briefed, logistics organized and evidence collated, acting as the Customer Audit representative with the client.
- Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests.
- Help achieve efficiency gains and cost reduction by expanding existing attestations to cover core customer expectations.
- Work with internal partners to drive successful completion of remediation as identified during client audit.
- Publish monthly/quarterly/annual metrics from the managed programs to Key Stakeholders and SMEs.
- Act as the main interface with stakeholders including Infrastructure & Cloud, Tech Services teams, business and product teams, customer facing teams and external auditors.
Essential Criteria
- Industry qualification relating to audit / information security or business field.
- Demonstrated ability in an information security or compliance-related role.
- Experience working with customers on complex queries.
- Experience of running audits with an external assessor.
- Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks.
- Working knowledge of assurance standards such as SSAE 16/SSAE 18/ISAE3402/ISAE3000, Trust Service Principles.
- Critical thinking and thorough analyses to provide decision support and guidance to LSEG businesses, customers and executives.
- Experience in effective negotiation and influence skills with external parties to ensure outcomes are achieved.
- Strong verbal & written communication skills.
- Ability to work proactively, using your own initiative and be adaptable.
Desirable Criteria
- A Bachelor’s degree or equivalent experience in Information Security, Computer Science, or a related field.
- A Bachelor’s degree or equivalent experience in a Business related field.
- Experience of people management.
- Experience and knowledge in implementing and leading SOC 1/2 and ISAE 3000 frameworks within a Global Company.
- Strong working knowledge of information security compliance frameworks, standards, and best practices (e.g., ISO 27001, 9001, 22301, SOC 1 or 2, PCI DSS 4.0, NIST, Swift, Cyber Essentials Plus) ensuring continued certification and attestation.
Career Stage
Manager
Notes
LSEG is an equal opportunities employer. This means that we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Please note: This excerpt is provided for formatting quality assessment and does not include the full privacy notice or additional employment-related material.
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