Day Service Lead – Overview
The Day Service Lead is a key driving force in delivering vibrant, person‑centred day opportunities for adults with learning disabilities and older people. As part of a newly formed team of Day Service Leads, you will help shape the future of the service, bringing fresh ideas, high standards, and a passion for meaningful support.
You will work closely with the Quality Assurance & Operations Manager to oversee daily operations, ensure care documentation is accurate and compliant, and champion the delivery of engaging, purposeful activities both within the centre and in the community. This role will directly impact people’s independence, confidence and wellbeing, while driving continuous improvement across the service.
Responsibilities and impact include strengthening communication, promoting equality and inclusion, and contributing to the council’s wider ambitions, including its commitment to becoming a Net Zero organisation.For more information or to chat about this opportunity, please contact Stuart Edwards Stuart.Edwards@cambridgeshire.gov.uk.
Key Responsibilities
- Oversee the daily running of the Day Service, ensuring safe, high‑quality support for adults with learning disabilities and older people.
- Allocate tasks, coordinate staffing levels, and maintain accurate care plans, risk assessments, mental capacity assessments, and medication records.
- Manage and supervise a team of Support Workers, providing guidance on daily practice, managing rotas, and maintaining training and performance records.
- Lead safeguarding, medicines management, and respond to incidents or emergencies.
- Plan and oversee meaningful activities, support community access, maintain building safety, report facilities issues, and complete audits.
- Work closely with families, carers, social workers, health professionals, and the Quality Assurance & Operations Manager to ensure joined‑up, person‑centred support.
Qualifications and Experience
- Experience supporting vulnerable adults and a good understanding of safe, person‑centred practice.
- Knowledge of key legislation such as the Mental Capacity Act, safeguarding frameworks and health and safety requirements.
- Strong leadership skills, with the ability to supervise, motivate a team, manage staff resources and maintain accurate records.
- Excellent communication, sound and accountable decision‑making, and the ability to prioritise a busy workload.
- A Level 3 Diploma in Health & Social Care is required; equivalent qualifications and transferable skills from roles involving leadership, safeguarding, community support, health or education are also welcomed.
- Clear personal examples of appraising essential criteria outlined in the attached Person Specification will be required in the application.
Benefits
- A comprehensive wellbeing package covering all aspects of wellbeing, accessible to you and your family.
- Buy up to 4 weeks of additional annual leave (pro‑rata) through a salary sacrifice scheme (subject to operational considerations).
- Flexible bank holiday arrangements to suit personal circumstances.
- Additional Voluntary Contributions to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaching to support personal and professional growth.
- Paid volunteering hours each year to make a positive impact in the community during normal working day.
- Access to peer support groups via the IDEAL staff network for equality, diversity and inclusion.
- Opportunities to nominate and receive employee recognition awards.
- An Our Cambs Rewards account, providing in‑store and online discounts, as well as Car Lease and Cycle to Work schemes.
Equality, Diversity and Inclusion
We are proud to be a Disability Confident Leader and fully support reasonable adjustments throughout our recruitment process. We encourage candidates to discuss any adjustment needs with the Hiring Manager.
All applicants will be considered regardless of gender, ethnicity, disability or any other protected characteristic, consistent with the Equality Act 2010.
Appointment Conditions
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Interview Information
Interviews will be held w/c 22nd June.
#J-18808-Ljbffr…