Reception Team Leader

Job Description

Reception Team Leader.

Responsibilities

• Greet, check in guests, respond to requests, settle accounts and ensure exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote hotel facilities and look for upselling opportunities to enhance guests’ stay.
• Train and support the team to provide excellent service.

Benefits

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.

Qualifications

• Minimum 2 years of experience.
• Service-focused personality is essential.

Additional Information

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Fluency in English; additional languages are a plus.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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