Department Leader

Retail Section Leader

Are you a motivated, people-focused leader with a keen sense of commercial awareness, who thrives in a fast-paced retail environment and a love for retail and food? We want you to join us as our Retail Section Leader.

Why you’ll love this role

• Full-time hours with a great work-life balance – only one evening shift (until 10pm March to October) and alternating weekends.
• Competitive pay at £32,000 per annum.
• 30 days annual leave and birthday leave.
• A fun and fast-paced team environment where you are empowered to make a difference!

Responsibilities

• Lead the day-to-day running of the Retail Departments, including Food Hall, Children’s Boutique, Cookshop and Pet Shop.
• Lead the Food Safety Management in the Food Hall.
• Communicate with your team daily and cascade communication to Shift Leaders and teams.
• Focus teams on “we do everything for the customer” and maintain a service-based mentality.
• Deliver, maximise, and exceed sales targets in store.
• Train and support team members, helping them grow their skills and progress within the business.
• Maintain department compliance, including food safety management procedures.
• Participate as part of the Duty Management team managing the store.

Qualifications

• Proven experience in retail or hospitality management, leading large teams in a fast-paced environment.
• Previous retail or hospitality management essential; food retailing desirable.
• Strong people management skills with the ability to motivate, coach, and develop a large team.
• Ability to work autonomously with no set planograms; think on your feet and demonstrate commercial awareness.
• Strong organisational and time management skills, with the ability to multitask and prioritise.
• Excellent communication skills and ability to build rapport with team members and customers alike.

Benefits

• 30 days holiday (including bank holidays), increasing to 34 days with length of service.
• Paid health-care cashback plan.
• Free onsite parking.
• Colleague discount and special family & friends discount days.
• Long service awards.
• Birthday leave.
• Company pension scheme.
• Recognition schemes.
• Free events for you and your family.
• Cycle-to-work scheme.
• Discounted gym membership.
• Training and development opportunities.
• Plus loads more!

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