Lettings Administrator

Harrogate (occasional travel to Ilkley) | Up to £30,000 DOE | 25 Days Holiday + Bank Holidays | 1 in 4 Saturdays

Candidates must have permanent Right to Work in the UK and live within a commutable distance of Harrogate & Ilkley. No visa sponsorship available.

This is a great opportunity for an organised and meticulous individual to join a respected independent letting agency and build your career within a fast‑paced, supportive environment. Reporting to the Branch Manager, you’ll play a key role in delivering a high‑quality lettings service while being mentored by an experienced industry professional.

Key Responsibilities

• Prepare pre‑tenancy and AST agreements as well as all move‑in documentation.
• Process applications, reference tenants and complete Right to Rent checks.
• Ensure safety certificates are completed and filed before move‑ins.
• Handle viewing enquiries, book appointments and conduct viewings during busy periods.
• Provide detailed feedback to landlords after viewings.
• Manage holding deposits and prescribed information.
• Register landlords/tenants on the CRM and maintain accurate records.
• Coordinate and schedule inventories, review and issue reports at move‑in.
• Support with general lettings admin and telephone enquiries.

Skills & Experience

• Essential: prior admin experience within the lettings industry.
• Strong attention to detail and excellent written and verbal communication.
• Able to build rapport and maintain professional relationships.
• Highly organised with the ability to manage deadlines.
• Confident using CRM systems and Microsoft packages (Alto & Inventory Hive beneficial).
• Positive team player with a proactive attitude.
• Full UK driving licence and access to own vehicle.
• Able to travel to Ilkley for training and occasional holiday cover.

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