EP Officer

My client in the West Midlands are seeking an experienced Interim Environmental Protection Officer to support the Environmental Health team with domestic complaints work.

Key Responsibilities

• Manage a caseload of domestic environmental health complaints, including statutory nuisance investigations relating to noise, smoke, odour, and other residential issues.
• Conduct site visits, investigations, and evidence gathering in line with relevant legislation and council procedures.
• Prepare clear, robust written correspondence, case notes, and formal notices where required.
• Liaise professionally with residents, landlords, housing providers, and internal departments.
• Provide timely case progression and resolutions, ensuring good customer service throughout.

Key Requirements

• Previous experience working as an Environmental Protection / Environmental Health Officer within a local authority setting.
• Strong working knowledge of statutory nuisance legislation and domestic complaint handling.
• Ability to manage cases autonomously and work to deadlines.
• Excellent communication and report‑writing skills.
• Competent IT skills and experience using environmental health case management systems (desirable)

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