Resident Liaison Officer

Overview

Actaris Site Services require a resident liaison officer for a site in Beeston.

The Resident Liaison Officer will act as the key point of contact between the site team, care home management, residents, families, and staff. The role ensures that all refurbishment and ground source heat pump installation works are delivered with minimal disruption, clear communication, and a strong focus on resident wellbeing and safeguarding.

Responsibilities

• Act as the primary liaison between contractors, care home staff, residents, and their families
• Provide clear, regular updates on project progress, timelines, and upcoming works
• Ensure all stakeholders are informed of potential disruptions (noise, access restrictions, service interruptions)
• Organise and attend resident and family meetings where required

This is a 14 week contract with the potential for extension.

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