General Manager

GAUCHOarelooking for an experienced and passionate General Manager to join our GAUCHO Birminghamrestaurant. The successfulGeneral Managercandidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legalcomplianceand team development. The General Manager will work closely with the OperationsManager and OperationsDirector on projects and will take full ownership of them. They will be an ambassador for the brand, leading by example and driving the business.

Training & Benefits

• 50% off your food bill at all GAUCHOs
• Referral andlength ofservicebonuses
• Incentive and reward schemes
• Industryapprenticeshipprogramopportunitiesandcycle to work scheme
• Careerdevelopment andtrainingprograms
• Training provided by the GAUCHO Academy
• 28 paid annual holidays + options topurchaseadditionaldays

Key Responsibilities of theGAUCHOGeneral Manager

• Managing financials by plans to drive sales and beat budgets
• Yearly budget planning and maximising covers whilst protecting the guest experience
• Fully accountable for full teamobjectivesand development planning
• Effectively management of rotas, employee relationissuesand recruitment
• Practices an open-door policy with the team andmakes timeto ensure employee welfare
• Drives the GAUCHOculture and manages both the team and senior members
• Ensuring compliance throughout the business, with the team being fully trained to the correctlevel, andpersonally being trained to the correct level.
• 95% and above on food audits and shield health and safety.
• A focus onstrong and consistentguest feedback and mystery dinerresults
• Leading marketing initiatives
• Collaborating with senior leaders and head office departments to deliver KPIs

Requirements for GAUCHOGeneral Manager

• An in-depth knowledge of the hospitality industry
• Strong experience managing a successful restaurantand inspiring both management and hourly team members
• WSET Level 2
• Excellent communicator, and aspirational leader
• Project management

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