Assistant Shop Manager – Wallingford
- Location: Wallingford
- Hours: 22.5 hours per week (including weekend rota)
- Salary: £15,052.20 per annum (full-time equivalent: £25,087 per annum (pro rata))
- Closing date: 26th May 2026 at 12 noon
Join us as an Assistant Shop Manager in our Wallingford shop and become an ambassador for our charity. You will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do; previous experience of charity retail would help you hit the ground running.
Responsibilities
- Provide excellent customer service and support the sale of donated items.
- Assist in inventory management, stocking and price marking.
- Support the Shop Manager and Area Manager in achieving sales targets.
- Coordinate and manage volunteer teams across a variety of situations.
- Maintain a tidy, safe and welcoming shop environment.
- Work weekend shifts on a rota basis and adapt to changing patterns as required.
Qualifications & Skills
- Previous experience in charity retail or customer-facing roles.
- Strong organisational, detail-oriented and IT skills.
- Ability to work effectively with volunteers and manage teams.
- Positive attitude and willingness to learn specific skills.
- Flexibility to support changing working patterns and weekend duties.
Interview & Application Process
We share interview questions prior to interview. Interviews will be conducted virtually via Microsoft Teams. Applications will be reviewed and invited to interview as received; we reserve the right to close the advert at any time.
Equal Employment Opportunity
Helen & Douglas House is an equal opportunities employer and values a diverse workforce. All staff and volunteers undertake a Disclosure and Barring Service check and share our commitment to safeguarding and promoting the welfare of children and young people.
About Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
Contact
- Telephone: 01865 794749
- Email: recruitment@helenanddouglas.org.uk
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