Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money. For everyone, everywhere.
Job Description
This Senior Content Designer role focuses on enhancing the quality of content across the Send squad – a team that revolutionises how people transfer money across borders to be as cheap, easy, and fast as possible. You will play a central role in enabling customers to send large amounts of money quickly and confidently. Your work will involve deeply understanding our customers and their needs so that you can design and deliver experiences that make complex cross‑currency transfers clear, engaging, and effortless. You’ll also be part of the Content Guild and regularly collaborate with the content community across Wise.
What You’ll Be Doing
You’ll grade and improve existing content to align with Wise’s mission of building an open, fair, and human financial system, and you’ll help keep the Send squad’s customer experience consistent and seamless.
Here’s How You’ll Contribute
- Get to know our customers, building empathy and a deep understanding of their needs
- Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
- Influence teams and stakeholders to increase customer‑centeredness, creativity, and content quality across the squad
- Work with designers from other squads to build a single, seamless experience for customers
This Role Will Give You The Opportunity To
- Deliver impact and ship work you’re proud of
- Own content projects from end‑to‑end
- Elevate content quality – defining what good looks like in the squad, then helping deliver it
- Be part of a positive change in the world. We’re fixing a broken, greedy system and putting people and businesses in control of their money
About You
- You’re an accomplished Senior Content Designer with experience shipping world‑class consumer products
- You’re comfortable navigating complexity and ambiguity – and can successfully collaborate in this environment
- You’re highly empathetic, both to customers and the people you work with
- Strong interest and foundational understanding of AI, including as part of your design process
- Exceptional content craft and a desire for quality
- Willingness to give and receive constructive feedback
Heads Up, This Probably Isn’t For You If
- Your experience is mostly in marketing content, advertising, copywriting, journalism, or social media – and you have no hands‑on experience of content design or working in UX
We’re people without borders – without judgement or prejudice. We believe that diverse teams build better products and we especially welcome applicants from under‑represented demographics. If you’re passionate about learning new things and keen to join our mission, you’ll fit right in.
#J-18808-Ljbffr…