Dermatology HCA
Application Deadline: 7 June 2026
Department: Dermatology
Employment Type: Zero Hours
Location: Lincolnshire, UK
Compensation: £13.33 / hour
Description
Provide essential support during dermatology clinics, assisting clinicians and nurses with patient care and clinic preparation. Prepare rooms, equipment and patients for consultations, minor procedures and treatments. Maintain a clean, safe and organised clinical environment and support administrative duties such as documentation, stock management and patient flow. Offer compassionate support to patients throughout their time in clinic.
Key Objectives/ Goals
- Support clinicians and nurses by preparing patients, clinical rooms and equipment.
- Maintain high infection prevention standards and ensure safe clinic environments.
- Assist with basic clinical tasks within defined competencies.
- Provide excellent patient communication and support throughout the care process.
- Contribute to smooth clinic flow through effective organisation and teamwork.
- Support governance, audit and QI initiatives.
Reporting Line / Team Structure
Reports to the Dermatology Lead Nurse or Service Manager. Works closely with Dermatology Nurses, Dermatologists, Healthcare Assistants and administrative colleagues.
Key Responsibilities
- Prepare clinic rooms and treatment areas in accordance with dermatology and infection control standards.
- Assist clinicians and nurses with patient preparation and clinic procedures within competency boundaries.
- Support patients during consultations and minor procedures by providing reassurance and clear communication.
- Ensure equipment is clean, safe and available for use, reporting any issues promptly.
- Maintain accurate documentation of basic clinical information and support administrative tasks when needed.
- Chaperone patients during examinations or procedures.
- Manage clinical stock levels and ensure consumables are replenished.
- Assist in maintaining a safe environment, adhering to health and safety requirements.
- Contribute to smooth patient flow throughout the clinic.
- Maintain infection prevention and safe clinic standards
Skills, Knowledge & Expertise
Essential
- Experience working within a healthcare or clinical environment.
- Ability to follow clinical instructions, protocols and infection control procedures.
- Good communication skills and ability to support patients with empathy and professionalism.
- Organisational skills and ability to manage tasks in a busy outpatient setting.
- Willingness to undertake dermatology‑specific training.
- Ability to work effectively as part of a multidisciplinary team.
- Basic IT skills and ability to document information accurately.
- Leadership and audit participation
Desirable
- Previous experience within dermatology, outpatient clinics or minor procedure settings.
- Experience supporting minor surgery or wound care.
- Experience with stock management, room preparation or patient chaperoning.
- Knowledge of basic clinical terminology and dermatology pathways.
- Clean driving licence (multi‑site service delivery)
Knowledge, Skills & Abilities
- Understanding of infection prevention, cleaning standards and safe equipment handling.
- Ability to prepare clinical rooms and ensure readiness for procedures.
- Ability to provide reassurance and support to patients before and during appointments.
- Awareness of confidentiality, data protection and patient dignity standards.
- Ability to multitask while maintaining accuracy and attention to detail.
- Ability to coordinate complex cases and elevate clinical concerns
Experience
- Experience in a healthcare, patient‑facing or support worker role.
- Experience preparing clinical areas or supporting clinical teams is beneficial.
- Experience in dermatology settings is desirable but not essential.
- Experience across primary/community and secondary care (desirable)
Additional Information
Travel requirements
Multi‑site role across North Lincolnshire—own transport required.
Relocation support
None routinely offered but can be discussed at offer stage.
Performance metrics / KPIs
- 2WW compliance (referral to assessment timelines)
- Patient satisfaction and experience scores
- Documentation completeness and audit readiness
- Phototherapy involves strict adherence to UV safety protocols for patients and staff.
- MDT attendance and case preparation
Career progression opportunities
- Opportunities in service leadership, subspecialty development, or teaching
- Involvement in pathway design, teaching, and governance
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