Managed Print Service Field Engineer – E

Managed Print Service Field Engineer

Location: Head office located in the City of London, with extensive travel to Essex and Hertfordshire 5 days a week.

Contract Type: Permanent

Working Pattern: Full Time

About The Role

As a Managed Print Service Field Engineer, you will be at the forefront of delivering exceptional service to our clients.

Responsibilities

• Work daily with top brands such as Canon, Ricoh, and Kyocera
• Investigate and resolve equipment faults at customer premises, adhering to service guidelines
• Perform preventative maintenance and complete work within the designated response schedule
• Install machines, including networking setups and operator training
• Build strong, lasting relationships with clients through excellent customer service
• Collaborate closely with the Call Control Team to ensure seamless operations

Qualifications

• Minimum of 2 years of experience in MPS field technical support or equivalent
• Proven competence in photocopier maintenance
• Completion of manufacturer training courses
• Ability to work both autonomously and as part of a team

Benefits

• Competitive salary that reflects your skills and experience
• Company pension scheme to secure your future
• 25 days of annual leave, increasing to 27 days with length of service
• Eye care vouchers
• Healthcare cash plan after one year of service
• Fun social events fostering camaraderie among colleagues
• Cycle-to-work scheme to promote a healthy lifestyle

Equal Opportunities

Adecco Group UK & Ireland is an Equal Opportunities Employer.

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