Underwriting Service Advisor
133786
Working hours: This role is available on a part-time, job-share or full-time basis
Salary: Circa £29,000 depending on experience + excellent package!
Location: You’ll be based in our Fareham office (hybrid working available)
Closing date for applications: 3rd June 2026
The opportunity: Are you looking to get into the world of Underwriting? Do you have an innovative and proactive approach with an eye for detail? This is an exciting and varied role with excellent scope for progression into an Underwriter role. Customer experience is key to what we do so if you share our passion, we would love to hear from you!
Ideally, you may have some experience in the Insurance Industry and in an Underwriting environment but don’t worry if you don’t! If you have passion for developing and maintaining relationships with our customers and the desire to learn and progress, we will put the time and effort into your development. This also includes recognised qualifications such as CII (Chartered Insurance Institute).
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
- Collaborate within process stakeholders.
- Act as a mentor to junior colleagues, assisting with their development and supporting the whole team.
- Meet stipulated timeframes and execute with high quality.
- Support the offshore team with any training and onboarding on further activities.
- Independently handle and take responsibility for assigned accounts.
- Compute rates and premiums for policies, compiling appropriate declarations, coverage forms, national/local forms, and optional endorsements, to complete a policy.
- Review risk in support of underwriting decisions.
- Proactively escalated any problems and issues related to premium payment to the respective Account Manager, Underwriter and Underwriting Services.
- Provide program overviews and statistics by producing reports from the reporting platform.
- Prepare material for underwriting decisions and make underwriting recommendations.
- Follow up and manage on cash collection.
- Prepare and deliver service presentations as required to brokers and/or customers.
- Ensure and maintain data quality and integrity in systems used and perform quality reviews within or across teams.
- Able to identify areas in need of continuous improvement and suggest solutions.
What are we looking for?
- Have a passion for building fantastic working relationships with our customers.
- Accuracy and attention to detail.
- Ability to interpret a range of insurance documentation.
- Ability to proactively look for continuous improvement in daily tasks and confidence to challenge.
- Working as part of a team, you will support others to achieve team goals.
- Confidence in own ability to make decisions.
- Exceptional time management and organization skills.
What will you get in return?
- 12% defined non‑contributory pension scheme.
- Annual company bonus.
- Income protection.
- Life cover – four times your salary.
- 28 days holiday a year plus bank holidays.
- Option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks’ full pay for maternity, paternity and adoption leave.
- Access to private medical insurance.
- Virtual GP appointments.
- Discounted gym membership.
- Free flu jab.
- Access to a wealth of support from our wellbeing partners.
- Opportunity to give back to communities through volunteering.
Your application
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.
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