Counter Manager – Tunbridge Wells

Company: Benefit Cosmetics UK
Apply for the Counter Manager – Tunbridge Wells
Location: Royal Tunbridge Wells
Job Description:

Overview


Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time, 37.5-hour, Counter Manager to make real connections in Boots, Tunbridge Wells!


Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.


As a Counter Manager for a solo store, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences


Responsibilities


As a Counter Manager, your missions, will be as follows:



  • Brow Services & Revenue Generation:Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.

  • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.

  • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.

  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.

  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.

  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.

  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.


Qualifications


The Bene-Fit for a Counter Manager:



  • Dynamic, self-motivated, self-sufficient andsales-driven

  • Passion for make-up and Retail with afocus on achieving sales targets and problem solving

  • Result-oriented, who likes a challenge andexceeding sales expectations with resilience

  • Desire to provide a unique customer experience thatdrives customer loyalty and repeat business

  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.

  • A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success


Bold Brows and even Bolder Opportunities as a Counter Manager!


The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world’s No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.


Benefits of our Counter Manager Position:



  • Product Discount

  • Staff Sale

  • New Launch Gratis

  • Annual Leave

  • Full Training provided

  • Refer a friend scheme

  • Competitive Commission Scheme


Come paint the world PINK with us!


Apply to become a Counter Manager today!


We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.

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Posted: August 11th, 2026