Patient Pathway Co-ordinator Dermatology | London North West University Healthcare NHS Trust

The post holder will be responsible for providing administrative support to the Dermatology clinical team and the role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Responsibilities

• Provide administrative support to clinical teams.
• Track every patient pathway to ensure diagnosis and treatment as quickly as possible, achieving relevant RTT standards.
• Maintain up-to-date records of patient tracking; record escalations on the Trust database.
• Support the Service Management team to deliver all administrative processes, including data and evidence collection for relevant national audits.
• Provide an efficient audio, copy typing and word processing service for Health Professionals as required (typing of letters, patient referrals, minutes, etc.).
• Work within the Clinical Support Team to deliver high-quality administrative services to designated clinical services.
• Track designated patients throughout their pathway, escalating issues promptly to ensure compliance with waiting time standards.
• Support coordination of national and local audits by effective data collection as required.

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