Company: Queen Elizabeth Hospital King's Lynn
Location:
Job Description:
Role Overview
An exciting opportunity has arisen for a dynamic, forward‑thinking and self‑motivated person to join this progressive department at the forefront of the Trust, particularly in relation to the delivery of new telephony systems and infrastructure.
Key Responsibilities
- Provide high‑quality and customer‑focused telephony services, including voice, mobile, alarm management and cardiac arrest ‘crash call’ emergency services.
- Work flexible shifts, including nights, as part of a team supporting a 24/7 rota.
- Remain calm and efficient under pressure, handle emergency situations and uphold confidentiality.
- Multi‑task and prioritise work to meet service delivery targets.
- Support the Trust as the first point of contact with both internal and external customers, assisting 3,500 staff in delivering high‑quality healthcare throughout West Norfolk and beyond.
Qualifications and Experience
- Proficient PC skills with the ability to multi‑task and work under pressure.
- Good time‑management, organisational and interpersonal skills.
- Positive, calm attitude and willingness to work shift patterns, including nights.
What We Offer
Working with a supportive team that delivers a comprehensive telecommunications service for the Trust.
Application Deadline
This advert closes on Thursday 7 May 2026.
Please see attached Job Description and Person Specification for further information about this role.
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Posted: May 23rd, 2026