Sales Executive

You will be responsible for managing a portfolio of 20-40 client accounts while proactively generating new business opportunities. With a focus on delivering outstanding customer service, you will handle a high volume of calls, process orders, and support field sales representatives.

Responsibilities & Qualifications

• Provide customers with knowledgeable, friendly, and dependable service while maximising branch sales and gross profit.
• Work collaboratively as part of a team to not only meet but exceed customer expectations.
• Handle a high volume of inbound and outbound calls efficiently.
• Manage a portfolio of 20-40 client accounts, ensuring strong relationships and ongoing business growth.
• Proactively generate new business through self-sourced lead generation and targeted outreach.
• Process customer orders accurately and efficiently to maintain smooth operations.
• Support field sales representatives with account management and sales activities.
• Respond to incoming enquiries, delivering outstanding customer service at every touchpoint.
• Attend industry events and customer networking opportunities to strengthen supplier and client relationships.
• Work towards and achieve key performance indicators (KPIs) and sales targets.
• Attend external meetings with prospective customers, supported by a line manager, to present and pitch in person.
• Demonstrate excellent sales and customer service skills, both face-to-face and over the phone.This role is perfect for someone with a passion for sales, excellent relationship-building skills, and a strong understanding of the heating, plumbing, and air movement industry., Essential merchant background with a strong understanding of merchant operations and industry practices.
• Proven sales experience with a track record of success in a sales-driven role.
• Exceptional communication skills, with the ability to engage effectively across all levels.
• Ability to handle high-volume calls while delivering exceptional customer service.
• Collaborative team player who works effectively across departments to achieve shared goals.
• Excellent organisational skills with the ability to manage multiple tasks efficiently.
• Innovative mindset, always looking for new and improved approaches.
• Self-motivated with a proactive approach, taking initiative and driving results.
• Committed to excellence, always striving to be the best.

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