Custody Detention Officer

Company: Mitie Cleaning & Hygiene Services
Apply for the Custody Detention Officer
Location: Hereford
Job Description:

Overview

The role involves supporting the police in custody suites, caring for detainees, completing forensic samples, and coordinating with other agencies to aid detainee rehabilitation.

Responsibilities

  • Assist police officers in custody suites.
  • Provide physical, mental health and wellbeing support to detainees.
  • Complete forensic samples and related documentation.
  • Collaborate with other agencies to support detainee rehabilitation.
  • Use computer and various software effectively during the shift.
  • Work flexibly across assigned custody suites and region.

Compensation and Working Hours

Salary to be discussed at interview. Full‑time employees work a fixed shift rota: 4 hours on and 4 days off (06:45‑19:00 for day shifts, 18:45‑07:00 for night shifts) with a 2‑year advance rolling rota. Part‑time employees follow a 2‑day on, 8 days off pattern with occasional night shifts. Referral bonus: £150 for each successful colleague referral.

Minimum Requirements

  • Previous police, security or armed forces experience is beneficial.
  • Reasonable spoken and written English and basic numeracy skills.
  • Competent with IT and computer use.
  • Full valid UK driving licence.
  • Right to work in the UK (British passport or ILR for 3 years + no gaps > 3 months abroad).
  • Subject to police vetting checks; clean driving and criminal record required.

Training and Development

Successful candidates will complete a 3‑week initial training course (ITC) on full pay, followed by continued development. Opportunities exist to progress to Senior Custody Detention Officer and manage larger teams.

Benefits

  • Virtual GP and health support.
  • Salary finance scheme and assisted loan options.
  • Flexible lifestyle benefits platform (extra holiday days, insurance, etc.).
  • High‑street discounts and cycle‑to‑work scheme.
  • Enhanced pension contributions and share plan.

Inclusive Recruitment

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, please notify us.

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Posted: May 24th, 2026