Multi‑Channel Customer Care Specialist (3-Month FTC)

DFDS is seeking a Customer Interaction Specialist to join their team in North Shields. In this role, you will be responsible for delivering excellent service across various platforms including phone and email. Your focus will be on handling bookings, resolving customer queries, and identifying opportunities to enhance the customer experience. Ideal candidates are confident communicators with strong customer service skills, and flexibility is essential as the role requires working across a range of shifts. Competitive benefits are offered including life assurance and a contributory pension scheme.#J-18808-Ljbffr…