Site Reliability Engineer

Primary Objectives

• Eliminate operational toil and recurring manual work through durable automation
• Re‑engineer support/change processes to reduce handoffs, approvals friction, and rerun complexity
• Industrialize reliability operations so existing SREs spend less time firefighting and more time engineering

Key Responsibilities (Automation & Process first)

• Automation Engineering (Core)
  • Remove repetitive work: environment checks, dependency validation, actions, and standardized operation tasks
  • Create self‑service capabilities for common requests (guard‑railed, auditable, repeatable)
  • Implement automation with safety: idempotency, dry‑run modes, approval gates where needed, rollback/undo strategies, clear audit trails
• Process Re‑engineering (Core)
  • Map current operation processes (incident/problem/change, release readiness, rerun/recovery, access/entitlements, environment onboarding) and redesign to remove waste and reduce cycle time
  • Standardize runbooks/playbooks into executable workflows, reduce tribal knowledge via templates, checklists, and automated pre‑flight controls
  • Define and track operation KPIs (toil hours removed, alert volume reduction)
• Agentic AI
  • Design and implement agentic workflows that take action using tools/runbooks (diagnostics, evidence gathering, correlation, guided remediation, change‑risk checks, automated rerun orchestration)
  • Put strong controls in place: scoped permissions, deterministic fallbacks, human‑in‑the‑loop approvals for risky actions, evaluation harnesses and measurable outcomes
  • Productionize with monitoring, logging and post‑incident learnings feeding back into the agent/tooling
• Observability (enablement for automation)

Required Skills & Experience

• Senior SRE experience on distributed systems and batch/intraday workloads
• Strong Python
• Provable agentic AI experience showing tool integration, guard rails, evaluation approach
• Demonstrated process optimization ability (removing steps/handoffs, standardizing workflows, implementing lightweight controls with metrics)
• Strong Linux and troubleshooting fundamentals across application/system/network layers
• Experience working across mixed estates (On Prem VMs + Cloud)
• Exposure to Banking/Finance Market Risk Domains
• Experience and knowledge of Athena ecosystem familiarity or similar

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