Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales and Engineering Administrator.
Salary: £33K-£38K + Bonus + Benefits
The Role
The Aftersales and Engineering Administrator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after‑sales activities.
Key Responsibilities
- Effectively process all after sales enquiries undertaking tasks such as producing quotations, order spare parts, chasing suppliers, allocating resources to work etc etc.
- Effective management and control of spare parts in line with technical specifications
- Assist with online marketing campaigns, website and online brochure updates
- Provide project management support coordinate installations, resource allocation, logistics etc etc
- Monitor performance and produce accurate KPI reports.
- Establish and maintain excellent customer relationships
Qualifications
We are looking for a Aftersales and Engineering Administrator with a minimum 2-3 years experience and ideally with some exposure to the engineering or manufacturing sectors.
You will be highly organised with good customer services and communication skills.
Applicants will be confident, have a reasonably technical mindset and you will have excellent organisational skills.
You must be computer literate and ideally you will have had some exposure to supporting online marketing e.g. uploading images to website, supporting production of web based / marketing and technical brochures etc etc.
Hours of Work
Mon – Fri 40 hours
Benefits
- Excellent basic salary £33K -£38K Negotiable
- Bonus
- Pension
- 33 days annual leave
- Sick pay
- Pension
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