Portering & Waste Compliance Manager

Location & Shift: Ilford, London | 40 hours per week, Monday to Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Portering Manager who will be responsible for the efficient and safe management of all portering services within a busy hospital environment, ensuring exceptional patient movement and waste management services. You will lead a large team, working collaboratively with clinical and operational stakeholders to support a 24/7 healthcare setting and deliver a high-quality, patient‑focused service.

Role Responsibilities

• Lead, recruit, train and develop a large portering team, fostering a high‑performance culture focused on professionalism, wellbeing and patient‑centred care
• Manage staffing rotas across a 24/7 operation, ensuring adequate coverage, fairness, and effective application of HR policies and performance management processes
• Oversee the central portering control room to ensure efficient allocation, dispatch and tracking of tasks across hospital departments
• Ensure the safe, compliant and timely movement of patients, equipment, specimens, medical gases, waste and supplies in line with infection control, COSHH and health & safety standards
• Build strong working relationships with clinical teams, estates, security and external partners, acting as the main point of contact for portering and waste‑related services
• Oversee waste management operations and contracts, driving compliance, resolving service issues and leading continuous improvement initiatives

Required Qualifications

• Proven experience as a Portering Supervisor or Manager, or within a similar logistics‑based role
• Experience of working within a hospital or healthcare environment
• Excellent communication skills, with the ability to engage effectively at all levels
• Strong people management skills, with the ability to motivate and develop teams

What’s in it for you?

• Opportunities for ongoing training, development and career progression
• Exposure to a fast‑paced healthcare environment with meaningful impact on patient experience
• The chance to lead and shape a critical service within a major hospital setting

#J-18808-Ljbffr…