Transformation Portfolio Director

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Transformation Portfolio Director to join our ever evolving Global Enterprise Operations team and help us unleash the potential of every business.

What You’ll Own As The Transformation Portfolio Director

• Lead the end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio, ensuring initiatives are prioritised, sequenced, and collectively deliverable in a complex, evolving environment
• Facilitate executive‑level prioritisation and trade‑off decisions (quarterly and monthly), translating strategy into clear, actionable portfolio outcomes
• Directly lead a subset of strategic transformation programmes, providing hands‑on oversight to maintain momentum, resolve issues, and ensure delivery of intended outcomes
• Shape and drive elements of the Global Enterprise Operations Target Operating Model (TOM), ensuring alignment between structure, capability, and strategic ambition
• Maintain momentum and accountability across initiatives by challenging sponsorship, surfacing risks early, and ensuring decisions translate into tangible delivery progress

What You’ll Bring

• Proven experience leading complex transformation portfolios while directly delivering large‑scale programmes in a matrixed organisation, with exposure to senior leadership (ExCo‑1 / LT level)
• Demonstrated ability to design and implement Target Operating Models, including organisational design (OD), and translate high‑level intent into executable, sustained change
• Strong track record of influencing outcomes and driving delivery without formal authority, particularly across diverse stakeholders and varying levels of delivery maturity
• Highly developed judgement in prioritisation and decision support, with the ability to frame trade‑offs (scope, funding, timing, capacity) and guide senior stakeholders to clear, pragmatic decisions
• Ability to operate effectively in complex, ambiguous environments, bringing structure, pace, and clarity where information, alignment, or delivery confidence may be incomplete

It’s a bonus if you have

• Experience working within mixed funding models (e.g. investment‑funded and self‑funded initiatives) and navigating associated delivery and benefits realisation challenges
• A track record of building or uplifting portfolio, programme, or project delivery capability within a function or business unit
• A recognised delivery or transformation certification (e.g. MSP, PMP, SAFe, Lean), applied pragmatically rather than prescriptively

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