Developer Services Compliance Manager

Developer Services Compliance Manager

We’re looking to join our Wholesale team and play a key role in delivering an industry-leading customer experience for our Self Lay Providers (SLPs) and NAV customers.

What you’ll be doing:

• Building strong, trusted relationships with SLPs and NAV customers, delivering a best-in-class customer experience
• Managing non-contestable mains connection projects from end to end
• Ensuring compliance with legislative, industry, and company standards across constructed and adopted assets
• Developing and managing asset adoption and bulk supply agreements using standard industry templates
• Acting as a key escalation point for customers and internal teams
• Designing and quoting non-contestable water connections
• Conducting internal and external audits to ensure adherence to construction specifications and policies
• Driving improvements and owning workstreams within the Developer Services performance plan
• Collaborating with industry groups and representing the business at external events
• Supporting continuous improvement by streamlining processes and meeting key SLAs

What we are looking for:

• Experience in Developer Services, utilities, construction, or infrastructure environments
• Strong knowledge of compliance, contracts, and regulatory frameworks
• Demonstrable experience in project management and stakeholder engagement
• Ability to manage customer relationships and provide effective escalation handling
• Analytical skills with attention to detail, particularly in audits and data management
• A proactive, solutions-focused mindset with the ability to drive improvements

What’s in it for you:

• Generous annual leave + bank holidays
• Bonus Plan
• Company car
• Competitive contributory pension
• Share-save scheme
• Health benefits & wellbeing support programmes
• Group discounts
• Cycle to Work scheme
• Financial support services
• Development and training opportunities… and much more!

Closing Date: 5th June 2026

The successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

#J-18808-Ljbffr…