Data Centre Operations Manager (M4 Corridor), LHR Data Center Operations (DCO)

Overview

As a Data Center Manager in Amazon, you will get to manage the world’s largest cloud‑computing infrastructure. We encounter interesting, challenging, and complex problems every day. Being a technical manager at Amazon means you can innovate to solve these issues and help drive operations excellence in all areas of your role.

Key Responsibilities

• Managing and developing teams of technicians, providing both technical and leadership expertise to ensure the highest levels of performance.
• Maintaining existing co‑located and in‑house data centers.
• Helping build and bring online new data centers.
• Constantly improving all processes and procedures.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring we adhere to and exceed local health & safety standards in all data centers.
• Creating and maintaining metrics on all aspects of data centers and using those metrics to drive positive changes.
• Assisting in implementing service methodologies, including incident, problem, change, and capacity management.

Qualifications

• Proven manager with experience managing teams of high performers.
• 5+ years of people‑management experience within an IT environment.
• In‑depth knowledge and experience of change, problem, and incident management.
• Understanding of financial budgeting, CapEx, and OpEx concepts; experience in systems administration (Linux or Windows).
• Knowledge of Six Sigma tools, lean techniques, PMP or similar standards preferred.
• Experience working in data centers or critical infrastructure.
• Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain).
• Experience in safety and security measures and ITIL foundation.
• Ability to communicate complex business concepts verbally and in writing.

Benefits

• Inclusive team culture: affinity groups and diversity initiatives that empower us to embrace our differences.
• Mentorship & career growth: knowledge‑sharing, mentorship, and other career‑advancing resources.
• Work‑life balance: flexibility as part of our working culture.

Amazon is an equal‑opportunity employer. We believe passionately that a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. We prioritize the privacy and security of candidate data. Please consult our Privacy Notice to learn more about how we collect, use, and transfer your personal data.

#J-18808-Ljbffr…