CX Insight Lead, Europe — Drive Loyalty & CLV

Company: SquareTrade Europe
Apply for the CX Insight Lead, Europe — Drive Loyalty & CLV
Location: London
Job Description:

A leading device protection firm is seeking a Customer Experience Manager for Europe to enhance the customer journey through data-driven insights. The role involves evolving the Voice of Customer frameworks and driving improvements in customer retention and satisfaction. Ideal candidates will have over 5 years of experience in customer insights, excellent analytical and storytelling skills, and a background in translating findings into actionable business strategies. The position operates in a hybrid model, with 3 days in-office and 2 days remote.#J-18808-Ljbffr…

Posted: April 11th, 2026