Permanent, London Chiswick Park (Hybrid, 1-2 days per week in-office, 3-4 days WFH)
What You’ll Do:
We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC.
This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership.
Key Responsibilities
- Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team.
- Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles.
- Provide regional insight, benchmarking, and recommendations to support program design and decision-making.
UK Benefits Ownership (Primary Focus)
- Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance.
- Recommend program design, cost management, and enhancements for the UK market.
- Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate.
EMEA & APAC Regional Oversight
- Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors.
- Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management.
- Serve as escalation point for complex issues.
Vendor, Compliance & Operations
- Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards.
- Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors.
- Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution.
Employee Experience & Communication
- Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year.
- Partner with VP, Global Benefits on global communications and lead regional and local benefits communications.
People Management
- Manage one direct report, providing coaching, guidance, and development support.
You Have These:
- Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus.
- 5+ years of progressive experience in UK benefits, and direct experience in multiple international markets.
- Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus.
- Experience operating in a global, matrixed environment, balancing global strategy with local execution.
- Strong vendor management and analytical skills.
- Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels.
- Experience with HRIS and benefits administration platforms (Workday preferred).
- Managerial experience is preferred but not required for the right candidate.
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