Live In – Residential Scheme Manager

Salary: £27,972.00 per annumContract: Permanent, full‑timeLocation: Marlborough Court – Nottingham (you will be required to live on site)Working hours: Monday – Friday 8:30am – 4:45pm with 1 hour unpaid lunch

Responsibilities

• Manage the scheme in an efficient and effective manner, ensuring a safe, secure, well‑kept and pleasant environment.
• Oversee the welfare of our residents, enabling them to live independently while providing a calm and attentive response in emergencies.
• Manage service delivery, with particular attention to housing management and maintenance issues.
• Engage residents and develop a tight‑knit community spirit through the facilitation of regular social events and activities.
• Work independently as a lone worker with support from colleagues and management.

Qualifications & Skills

• Customer‑focused background with the ability to actively listen to customers and seek win‑win solutions.
• High level of commitment to providing efficient and caring services to Amplius customers.
• Basic digital skills (Microsoft Office, etc.).
• Excellent communication skills (verbal and written) and the ability to negotiate and influence where appropriate.
• Previous experience resolving conflict while remaining impartial and professional.

Requirements

• Full UK driving licence essential.
• Enhanced with Barred Lists DBS check required.

Benefits

• Flexible working
• Pension scheme with contributions
• Cycle‑to‑work scheme
• Employee Assistance Programme
• State‑of‑the‑art IT equipment
• Volunteer days
• Life assurance
• Health Cash Plan
• Generous annual leave
• Career development

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