Oracle Tech Support Lead – Self-Service & Training

The University of Birmingham is looking for a Technical Support Lead to enhance support for its Oracle SaaS systems. This full-time role involves leading user enablement strategies, analyzing service support data, and collaborating with various departments to improve processes and training.

The ideal candidate will possess a degree and relevant experience in higher education or large organisations, as well as strong communication and facilitation skills. A commitment to inclusivity and personal integrity is crucial.

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