Account Director (UK Healthcare)
Location: Remote (UK based). Regular travel to customer sites and in-person team events expected. Occasional international travel within Europe may also be required.
What You Will Do
- Drive account expansion: originate new automation opportunities and lead platform and services upsells to existing NHS customer accounts. Position automation use cases around productivity, CIP delivery, workforce optimisation, elective recovery, and pathway transformation.
- Develop strategic relationships at executive level: build trusted relationships with multiple C-level NHS stakeholders and Transformation/Programme Directors across portfolio customers. Act as the primary point of contact for commercial and strategic discussions.
- Develop and execute account plans: work closely with the Customer Success team to create structured account plans focused on revenue growth, stakeholder engagement, and long-term strategic value. Understand each customer’s priorities and transformation agenda and how they align with automation and AI.
- Lead end-to-end sales cycles: take full ownership of sales cycles from first engagement to contract signature. Identify customer needs, shape opportunities, secure funding, and close upsells, working with the commercial team on proposals and business cases.
- Create market presence: build credibility within the NHS ecosystem through networks, events, and referrals, and position Digital Workforce as the strategic automation and AI partner to the NHS.
- Build and maintain pipeline: generate a high-quality pipeline aligned to growth targets and take full ownership of forecasting, qualification, deal progression, and conversion.
Qualifications
- Minimum of 2-3 years’ experience selling into the NHS or working within the NHS.
- Deep understanding of Trust structures, ICBs, and the NHS funding and priority landscape.
- Strong existing network across NHS Trusts, ICBs, and NHS Bodies.
- Strong strategic and commercial skills.
- Experience in automation, AI, digital transformation, enterprise SaaS, or consulting services is highly valued.
Benefits
- A chance to join a market-leading, enterprise-grade automation and AI provider with a strong growth trajectory.
- An opportunity to play a key role in the fast-paced, high-performing UK healthcare team at the core of the company’s strategy.
- The ability to drive meaningful transformation across the NHS through automation and AI.
- An international work environment and collaborative culture.
- Encouragement for learning and self-development.
OTE range: £104k – £120k per annum.
Join us in redefining healthcare through automation and AI. If you are passionate about building strategic partnerships and driving customer growth, we would love to hear from you.
Apply with your CV or LinkedIn profile by 31st of May. Interviews will start as soon as suitable candidates are identified and the post may close earlier.
We do not use AI-based tools when assessing candidates. The first stage of the recruitment process will be a one-way video interview to include and consider a broader range of candidates in a fair and flexible way.
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