Vendor Manager

Company: Procentia – Pensions Software Solutions
Apply for the Vendor Manager
Location: Bristol
Job Description:

About Procentia – We are an award‑winning software and technology company specialising in pensions and bulk purchase annuities, delivering intelligent solutions to our clients.

Supplier Manager (Backend Function)

We are seeking a Supplier Manager to manage our portfolio of suppliers for a strategic client, ensuring goods and services—including software, IT services, and general business supplies—are delivered efficiently, cost‑effectively and in line with contractual and commercial expectations.

Responsibilities

Supplier Relationship & Performance Management

  • Act as the main point of contact for supplier relationship management across software, IT services, and general business suppliers.
  • Develop and maintain strong, collaborative relationships with key suppliers to ensure delivery against contracts and service levels.
  • Lead regular supplier review meetings to monitor performance, address issues, and identify opportunities for improvement.
  • Manage supplier escalations and resolve disputes in a professional and commercially sensible manner.

Contract & Commercial Management

  • Oversee the full supplier lifecycle—onboarding, contracting, performance monitoring, renewal, and exit.
  • Ensure supplier contracts are current, compliant, and commercially sound.
  • Work with Legal and Commercial colleagues to negotiate and review terms and conditions, service level agreements (SLAs), and key performance indicators (KPIs).

Key Skills & Experience

  • Proven experience in supplier management, vendor management, or procurement—ideally within a software, IT, or technology‑driven organisation.
  • Strong commercial acumen and negotiation skills.
  • Experience managing supplier performance through SLAs, KPIs, and governance frameworks.
  • Excellent communication and stakeholder management skills.
  • Knowledge of contract management principles and risk assessment.
  • Competent in Microsoft Excel, contract databases, and supplier management tools.

Benefits

  • 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
  • Buying and Selling holiday (up to 1 week)
  • Volunteer day
  • 5% Employer contribution pension
  • Life Assurance
  • Private Medical Insurance
  • Employee Assistance Programme (EAP)
  • Health care cash plan
  • Tusker – Electric Car Leasing scheme

We Encourage Inclusive Application

We know that some candidates—particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds—may hesitate to apply unless they meet every listed requirement. We are committed to building a diverse, inclusive workplace. If this role excites you but your experience doesn’t align perfectly, we encourage you to apply anyway.

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Posted: May 17th, 2026