Tenancy Specialist – ASB

We are seeking a Tenancy Specialist – ASB to provide expert support in managing anti-social behaviour cases within the property department of a not-for-profit organisation. This temporary position offers an opportunity to make a meaningful impact in London while utilising your experience in tenancy management.

This not-for-profit organisation operates within the property sector, focusing on providing high-quality housing solutions. With a strong commitment to supporting communities, they play a key role in addressing housing challenges across London.

Description

• Manage and resolve cases of anti-social behaviour (ASB) in line with organisational policies and procedures.
• Provide advice and support to tenants experiencing ASB, ensuring their concerns are addressed promptly.
• Collaborate with internal teams and external agencies to deliver effective solutions.
• Maintain accurate records of all ASB cases and prepare reports as required.
• Conduct investigations and gather evidence to support case resolutions.
• Deliver preventative measures and initiatives to reduce the occurrence of ASB.
• Ensure compliance with relevant legislation and regulations within the property sector.
• Assist in fostering a safe and harmonious living environment for all tenants.

Qualifications

• Proven experience in tenancy management or a related field within the property sector.
• Knowledge of anti-social behaviour legislation and best practices.
• Strong problem‑solving skills and the ability to handle sensitive situations with discretion.
• Excellent communication and organisational skills.
• Ability to work collaboratively with internal and external stakeholders.
• A commitment to upholding the values of a not-for-profit organisation.

Job Offer

• An hourly rate of £18.00 to £20.00, depending on experience.
• A temporary position within a respected not-for-profit organisation.
• Opportunities to work in a meaningful and impactful role within the property sector.
• Based in London, offering the chance to contribute to local communities.

If you are passionate about tenancy management and addressing anti-social behaviour, we encourage you to apply for this rewarding opportunity.

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