Job Description
Shift Profile: 19hrs per week; Tue: 09:30 – 12:30; Wed: 13:30 – 17:30; Thu: 13:30 – 17:30; Fri: 13:30 – 17:30; Sat: 13:30 – 17:30.
Role Overview: As a Sales Manager you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. You will manage all aspects of the store, support the Store Management team across all product areas, and ensure operational efficiency, safety and compliance with commercial objectives.
Responsibilities
- Support the Store Management team across all product areas, back‑office, and run the store when needed.
- Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, and safe environment where targets are met.
- Create an atmosphere that supports, motivates, and inspires the team to deliver their best.
- Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up‑to‑date and accurate at all times to meet business needs.
Qualifications & Experience
- Passionate about customers, people, and products, with an energetic approach that inspires others.
- Exceptional commercial understanding and the know‑how to create a fantastic shopping experience for customers.
- Strong team‑player attributes, able to thrive in a results‑driven, fast‑paced and challenging environment.
- Excellent communication skills and the ability to interact with people at all levels calmly and approachable under pressure.
- Problem‑solving mindset, confident in making sound business decisions, challenging processes, and generating innovative ideas.
- Confidence when dealing with people issues.
- Effective multi‑tasker who can plan, organise, and prioritise workload.
Benefits
- Fantastic rewards for outstanding performance.
- 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria’s Secret* products.
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers via an online benefits platform.
- Access to staff shop discounts.
- Digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for employee and family.
- Financial wellbeing resources.
- Apprenticeship opportunities (England stores only).
- Direct to Work: Discounted online and in‑store shopping, next‑day collection from the workplace.
- Support networks for empowerment and celebration.
- Wellhub: Discounted flexible monthly gym memberships, apps, PT sessions and more.
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencing employment.
This role is not typically considered for sponsorship under the Skilled Worker route as Home Office requirements on skill level are not met. Candidates should consider their own right‑to‑work options without sponsor support.
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