Sr Consultant International Relocation

Senior International Assignment Consultant

International Assignment Services – SWINDON, UK

Reports to: Client Services Manager

Responsibilities

• Serve as the navigator and owner of the international assignment process for client assignees.
• Administer and enforce client mobility policies and programs and provide logistical support.
• Deputise and collaborate closely with the team manager to deliver on company and client KPIs.
• Partner with Global Operations and Finance to ensure audit and control processes are met.
• Drive process simplification, improvement, and support management with reporting and financial inquiries.
• Ensure system data integrity through coordination with supplier teams and GENPACT.
• Build effective relationships with clients to underpin excellent service delivery.
• Work independently, think creatively, and act proactively outside established processes when necessary.

Qualifications

• Minimum 3–5 years of experience in customer service, coordination, or project‑management roles.
• Strong communication, organizational, and multi‑tasking skills.
• Ability to manage a high volume of work and a busy mailbox in a fast‑paced environment.
• High accuracy and process orientation; ability to work independently from home.
• Experience traveling and living abroad is preferred.
• Fluency in Korean at a C1 level (strong language skills are required).
• Optional: training and coaching experience; leadership/support experience is desirable.

Benefits

• Extensive new hire training.
• Full IT equipment provided.
• Reward and Recognition programmes.
• 23 days holiday plus bank holidays.
• Additional days off for birthday and Christmas Eve.
• Private medical scheme.
• Long‑term sickness insurance.
• Pension scheme.

Working Conditions

Work from home with occasional travel to our Swindon hub; must be located within the UK.

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