Senior IT Service Manager – Live Services & Incident Leadership

The Government Recruitment Service in Newcastle upon Tyne is looking for a Senior IT Service Manager to oversee digital services within the Digital Channels CUFS team. This role entails managing technical and operational changes, ensuring service quality, and collaborating with suppliers and stakeholders. You will support the full ITIL service management duties, including performance reporting and major incident response. The position may require on-call support, with ITIL v4 certification being desirable but not essential.#J-18808-Ljbffr…