Floor Supervisor
If your skills, experience, and qualifications match those in this job overview, do not delay your application.Location: London, UKSalary: Up to £16 per hour (depending on experience)Contract: Full-timeAre you a confident and hands-on hospitality professional ready to take the next step in your career?We are looking for an experienced and motivated Floor Supervisor to join our dynamic team in a fast-paced, guest-focused venue in London.This is a great opportunity to take a leading role on the floor, support the management team, and ensure every guest receives an exceptional experience.About UsSituated on a quiet side street near the elegant St Peters Square, The Carpenters Arms is an independent nineteenth-century pub with authentic and classic interiors, delicious seasonal food and a friendly team to welcome you.A stones throw from the Thames, come and enjoy an afternoon or evening by the fire or in the beautiful sun trap secret garden.The RoleAs Floor Supervisor, you will support the management team in the smooth day-to-day running of service. You will lead the floor team during shifts, ensure excellent standards are maintained, and help deliver a consistently outstanding guest experience.Key Responsibilities:Supervise and support the floor team during busy service periodsEnsure high standards of customer service at all timesLead by example and maintain strong team performanceSupport with training and development of staffHandle guest queries and resolve issues efficiently and professionallyAssist with rota execution and daily shift organisationMaintain cleanliness, presentation, and operational standardsEnsure compliance with health & safety procedures and company policiesWhat Were Looking For:Minimum 1 years experience in a supervisory or senior front-of-house roleStrong leadership and communication skillsHands-on, proactive approach to serviceAbility to xwzovoh work well under pressure in a fast-paced environmentStrong attention to detail and organisational skillsA genuine passion for hospitality and guest experiencePositive attitude and team-focused mindsetFlexible to work evenings and weekends – Floor SupervisorPerks & BenefitsAccess to Code Hospitality AppRegular staff events and social gatheringsBirthday day off & work anniversary celebrations30% discount across Wren Pub GroupTraining and development opportunities -Floor SupervisorSupportive and friendly team environmentClear progression opportunities within the business…