Head of Repairs and Estates, ORWELL HOUSING ASSOCIATION

Head of Repairs & Estates

£67,000.00 per year + £5,115.00 Car Allowance (subject to eligibility criteria)

37 hours per week; Permanent

Ipswich / Hybrid

Ref: IP375

Are you a strategic, customer‑focused leader with a passion for delivering high‑quality repairs, maintenance and estate services? We’re looking for a Head of Repairs & Estates to ensure our residents live in safe, well‑maintained and thriving communities.

Key Responsibilities

• Lead Repairs & Maintenance and Estate Services teams, delivering a sector‑leading, customer‑first service
• Ensure compliance across all housing and estate assets, including building safety and regulatory standards
• Implement new legislation, policies and service improvements
• Drive our environmental and sustainability agenda, aligned with the Regulator of Social Housing Consumer Standards

Key Qualifications

• Strong experience in repairs, maintenance or asset management (social housing desirable); technical knowledge of building safety, compliance and housing regulations
• Proven leadership skills with the ability to motivate and develop high‑performing teams
• Confidence managing significant budgets and driving value for money
• Excellent communication and stakeholder skills
• A collaborative, resilient and values‑driven approach
• Level 5 qualification that aligns with conduct and competence in social housing, or to be undertaken within the first 12 months of employment
• Full driving licence required

Benefits

• 25 days annual leave (pro rata) plus bank holidays
• Company car allowance (subject to eligibility criteria)
• Reward and recognition awards
• Ongoing training and development & opportunities to progress through the Orwell Academy
• Wellbeing programme
• Cashback Health plan
• Access to Blue Light Card (membership fees apply)
• Company mobile

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